Information according to § 5 TMG:

vh-crossmedia | Volker Heupel

Kirchstrasse 5
53518 Adenau

Phone: 0 26 95 / 931 09 94
Mobile: 0 151 / 25 28 38 81

e-mail: v.heupel@vh-crossmedia.de

Sales tax identification number according to § 27a sales tax law: DE260202617

Exclusion of liability (disclaimer)

Liability for content

As a service provider, we are responsible for our own content on these pages in accordance with Section 7 (1) TMG (German Telemedia Act) and general legislation. According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information in accordance with general legislation remain unaffected by this. However, liability in this respect is only possible from the time we become aware of a specific infringement. As soon as we become aware of such infringements, we will remove this content immediately.

Liability for links

Our website contains links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking.

However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, we will remove such links immediately.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution and any kind of utilisation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use.

Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is labelled as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

Image sources

All logos/proprietary names/trademarks and graphics/photos shown are for illustration and reference purposes only and are the sole property of the respective owner or author. The inclusion of hyperlinks to external sites is, as is usual on the Internet, for reference purposes only and does not constitute a recommendation or endorsement of the respective offer by vh-crossmedia | Volker Heupel. Liability, in particular for any damage or consequences arising from the use of the offer, is excluded - vh-crossmedia | Volker Heupel is not responsible for the content of websites to which direct or indirect reference is made via links. If, in your opinion, there is questionable content or content that violates applicable law, please inform me so that the relevant information can be updated or removed.

Other sources:

Private
Shutterstock, Simon Bratt (573967153)
Shutterstock, HUGS_ID (1692283237)
Shutterstock, Viacheslav Rubel (1636368649, 1636197943)
Shutterstock, Jo Chambers (78723955)
Shutterstock, Jo Chambers (78723955)
iStock, AL-Travelpicture (1693617513)
iStock, Igor Link (2158380789)
Adobe Stock, HeinzWaldukat (286335977)
Adobe Stock, Sina Ettmer (214937394)
Adobe Stock, bbsferrari (71472449)

General Terms and Conditions (AGB)

Stand August 2026

1. Geltungsbereich

1.1
Diese Allgemeinen Geschäftsbedingungen gelten für alle Verträge zwischen vh-crossmedia | Volker Heupel – im Folgenden „vh-crossmedia“ – und seinen Auftraggebern über Leistungen in den Bereichen Grafikdesign, Corporate Design, Printmedien, Webdesign, WordPress, Website-Wartung, digitale Medien sowie damit verbundene Beratungs- und technische Dienstleistungen.

1.2
Diese AGB gelten nicht für Verträge mit Verbrauchern im Sinne des § 13 BGB. Sie richten sich insbesondere an Unternehmen, Selbständige, Freiberufler, Vereine, Verbände, Organisationen und öffentliche Auftraggeber.

1.3
Individuelle Vereinbarungen im jeweiligen Angebot, Auftrag oder Vertrag haben Vorrang vor diesen AGB. Abweichende Geschäftsbedingungen des Auftraggebers gelten nur, wenn vh-crossmedia ihrer Geltung ausdrücklich zugestimmt hat.

2. Vertrag, Leistungsumfang und Mitwirkung

2.1
Ein Vertrag kommt zustande, wenn der Auftraggeber ein Angebot von vh-crossmedia in Textform, beispielsweise per E-Mail, bestätigt oder einen entsprechenden Auftrag erteilt.

2.2
Art und Umfang der geschuldeten Leistungen ergeben sich aus dem jeweiligen Angebot, der Auftragsbestätigung oder einer gesonderten Vereinbarung. Bei gestalterischen Leistungen besteht Gestaltungsfreiheit, soweit keine konkreten Vorgaben vereinbart wurden.

2.3
Der Auftraggeber stellt alle für die Durchführung des Auftrags erforderlichen Informationen, Texte, Bilder, Zugangsdaten, Vorlagen und sonstigen Unterlagen rechtzeitig zur Verfügung. Verzögerungen, die durch fehlende oder verspätet bereitgestellte Informationen oder Freigaben entstehen, verlängern vereinbarte Bearbeitungszeiten entsprechend.

2.4
Verbindliche Liefer- oder Fertigstellungstermine gelten nur dann als vereinbart, wenn sie ausdrücklich als verbindlich bestätigt wurden.

2.5
Änderungen oder Erweiterungen des ursprünglich vereinbarten Leistungsumfangs werden zusätzlich berechnet, sofern sie nicht bereits im Angebot enthalten sind. Soweit nichts anderes vereinbart wurde, gilt hierfür der jeweils aktuelle Stundensatz von vh-crossmedia, derzeit 79,00 € netto pro Stunde. Entsteht durch einen Änderungswunsch ein erheblicher zusätzlicher Aufwand, wird der Auftraggeber hierüber vor der Ausführung informiert.

3. Vergütung und Zahlung

3.1
Alle angegebenen Preise verstehen sich netto zuzüglich der jeweils geltenden gesetzlichen Umsatzsteuer, sofern nicht ausdrücklich ein Bruttopreis angegeben ist.

3.2
Die Höhe der Vergütung ergibt sich aus dem jeweiligen Angebot oder Vertrag. Soweit keine Pauschalvergütung vereinbart wurde, erfolgt die Abrechnung nach dem tatsächlich entstandenen Zeitaufwand zum vereinbarten bzw. aktuellen Stundensatz.

3.3
Rechnungen sind, sofern auf der Rechnung nichts anderes angegeben ist, innerhalb von zehn Kalendertagen nach Zugang ohne Abzug zur Zahlung fällig.

3.4
Bei laufenden Leistungen, beispielsweise Website-Wartung oder regelmäßig wiederkehrender Betreuung, erfolgt die Abrechnung entsprechend der im jeweiligen Vertrag oder Angebot vereinbarten Pauschale und Abrechnungsweise.

3.5
Kosten für Fremdleistungen, Lizenzen, kostenpflichtige Software, Plugins, Themes, Bildmaterial, Druckproduktion, Versand oder andere Leistungen Dritter sind nur dann in der Vergütung enthalten, wenn dies im jeweiligen Angebot ausdrücklich angegeben ist.

4. Freigaben, Fremdleistungen und Produktion

4.1
Vor einer endgültigen Veröffentlichung oder Produktion erhält der Auftraggeber – soweit dies im jeweiligen Projekt vorgesehen ist – die Möglichkeit zur Prüfung und Freigabe. Der Auftraggeber prüft dabei insbesondere die von ihm bereitgestellten oder freizugebenden Texte, Namen, Anschriften, Telefonnummern, Preise, Termine und sonstigen inhaltlichen Angaben auf Richtigkeit und Vollständigkeit.

4.2
Mit der Freigabe bestätigt der Auftraggeber die von ihm zu prüfenden Inhalte und die Gestaltung für die weitere Verarbeitung bzw. Produktion. Gesetzliche Mängelrechte bleiben hiervon unberührt.

4.3
Produktionsbedingte Abweichungen, insbesondere bei Farben, Papier, Material, Druck oder Darstellung auf unterschiedlichen Bildschirmen und Geräten, können technisch nicht vollständig ausgeschlossen werden. Geringfügige und branchenübliche Abweichungen stellen keinen Mangel dar.

4.4
Soweit für einen Auftrag Leistungen Dritter erforderlich sind, beispielsweise Druckereien, Fotografen, Illustratoren, Übersetzer, Hostinganbieter, Softwareanbieter oder andere Dienstleister, können diese nach Abstimmung mit dem Auftraggeber hinzugezogen werden. Soweit nichts anderes vereinbart wurde, trägt der Auftraggeber die hierdurch entstehenden Kosten.

4.5
Preisänderungen eines externen Dienstleisters oder Lieferanten, die nach Erstellung eines Angebots und vor dessen Beauftragung eintreten, werden dem Auftraggeber mitgeteilt, soweit sie sich auf den vereinbarten Gesamtpreis auswirken.

5. Urheberrecht und Nutzungsrechte

5.1
Soweit die von vh-crossmedia erbrachten gestalterischen Leistungen urheberrechtlich geschützt sind, verbleiben die Urheberrechte bei vh-crossmedia bzw. beim jeweiligen Urheber.

5.2
Der Auftraggeber erhält nach vollständiger Zahlung der vereinbarten Vergütung die für den vereinbarten Vertragszweck erforderlichen Nutzungsrechte. Soweit im Angebot oder Vertrag nichts anderes vereinbart wurde, wird ein einfaches Nutzungsrecht für den vereinbarten Zweck eingeräumt.

5.3
Soll ein ausschließliches Nutzungsrecht oder eine über den ursprünglich vereinbarten Verwendungszweck hinausgehende Nutzung eingeräumt werden, bedarf dies einer gesonderten Vereinbarung.

5.4
Nutzungsrechte an Materialien Dritter, beispielsweise Fotos, Schriften, Illustrationen, Software, Themes oder Plugins, richten sich nach den jeweiligen Lizenzbedingungen der Rechteinhaber. vh-crossmedia kann insoweit nur diejenigen Nutzungsrechte weitergeben bzw. vermitteln, die ihm selbst oder dem Auftraggeber zur Verfügung stehen.

5.5
Offene Arbeitsdateien, editierbare Layoutdateien, Rohdaten, Quelldateien oder sonstige Produktionsdateien sind nur dann Bestandteil der geschuldeten Leistung, wenn deren Herausgabe ausdrücklich vereinbart wurde. Die für die bestimmungsgemäße Verwendung des fertigen Arbeitsergebnisses erforderlichen Dateien werden hiervon nicht berührt.

5.6
vh-crossmedia ist berechtigt, fertiggestellte und bereits veröffentlichte Arbeiten als Referenz für die eigene Tätigkeit zu zeigen, insbesondere auf der eigenen Website, in Präsentationen oder Portfolios, sofern keine Vertraulichkeit vereinbart wurde oder berechtigte Interessen des Auftraggebers entgegenstehen.

6. Websites, WordPress und technische Leistungen

6.1
Websites basieren regelmäßig auf Software, Themes, Plugins, Servertechnik und Diensten verschiedener Anbieter. Diese Komponenten werden fortlaufend weiterentwickelt und können sich unabhängig von vh-crossmedia verändern. Eine dauerhafte Kompatibilität mit zukünftigen Versionen oder technischen Rahmenbedingungen kann daher nicht garantiert werden.

6.2
Soweit keine laufende Wartung vereinbart wurde, umfasst die Erstellung einer Website nicht automatisch deren dauerhafte technische Pflege, Aktualisierung oder Überwachung nach Abschluss des Projekts.

6.3
Bei bestehender Wartungsvereinbarung richten sich Umfang, Häufigkeit und Vergütung der Wartungsleistungen nach dem jeweiligen Wartungsangebot oder Wartungsvertrag.

6.4
Auch bei regelmäßiger Wartung kann eine vollständige Fehlerfreiheit, dauerhafte Verfügbarkeit oder absolute Sicherheit einer Website nicht garantiert werden. Sicherheitslücken, technische Störungen, Ausfälle von Hostinganbietern oder Fehler in Software von Drittanbietern können auch bei sorgfältiger Wartung auftreten.

6.5
Kosten für kostenpflichtige Themes, Plugins, Softwarelizenzen, Hosting, Domains oder externe Dienste sind nicht Bestandteil von Wartungs- oder Betreuungsleistungen, sofern dies nicht ausdrücklich anders vereinbart wurde.

6.6
Änderungen an externen Diensten, Schnittstellen, Plugins, Themes oder sonstiger Drittsoftware, die nach Fertigstellung einer Website Anpassungen erforderlich machen, sind keine Mängel der ursprünglich erbrachten Leistung. Erforderliche Anpassungen können gesondert beauftragt werden, soweit sie nicht Bestandteil einer bestehenden Wartungsvereinbarung sind.

6.7
Der Auftraggeber ist für die von ihm bereitgestellten Inhalte sowie deren rechtliche Zulässigkeit verantwortlich. Eine rechtliche Prüfung von Texten, Impressum, Datenschutzerklärung, Marken, Bildrechten oder sonstigen Inhalten ist nur geschuldet, wenn dies ausdrücklich vereinbart wurde. vh-crossmedia erbringt keine Rechtsberatung.

7. Haftung

7.1
vh-crossmedia haftet unbeschränkt für Schäden, die vorsätzlich oder grob fahrlässig verursacht wurden, sowie für Schäden aus der Verletzung des Lebens, des Körpers oder der Gesundheit. Gleiches gilt in Fällen zwingender gesetzlicher Haftung.

7.2
Bei leicht fahrlässiger Verletzung einer wesentlichen Vertragspflicht haftet vh-crossmedia nur für den vertragstypischen und bei Vertragsschluss vorhersehbaren Schaden. Wesentliche Vertragspflichten sind solche Pflichten, deren Erfüllung die ordnungsgemäße Durchführung des Vertrages überhaupt erst ermöglicht und auf deren Einhaltung der Auftraggeber regelmäßig vertrauen darf.

7.3
Im Übrigen ist die Haftung für leicht fahrlässig verursachte Schäden ausgeschlossen.

7.4
Die vorstehenden Haftungsregelungen gelten entsprechend für Mitarbeiter, Vertreter und Erfüllungsgehilfen von vh-crossmedia.

7.5
Für Inhalte, Dateien, Daten oder sonstige Materialien, die der Auftraggeber zur Verfügung stellt, ist der Auftraggeber verantwortlich. Er versichert, dass er über die für die vereinbarte Nutzung erforderlichen Rechte verfügt. vh-crossmedia ist nicht verpflichtet, bereitgestellte Inhalte auf mögliche Verletzungen von Urheber-, Marken-, Persönlichkeits- oder sonstigen Rechten Dritter zu überprüfen, sofern keine entsprechende Prüfung ausdrücklich vereinbart wurde.

7.6
Soweit Schäden oder Störungen ausschließlich durch Leistungen, Systeme oder Veränderungen Dritter verursacht werden, auf die vh-crossmedia keinen Einfluss hat, haftet vh-crossmedia hierfür nur, soweit ein eigenes schuldhaftes Verhalten vorliegt.

8. Vertraulichkeit und Datenschutz

8.1
Beide Parteien behandeln vertrauliche Informationen, die ihnen im Rahmen der Zusammenarbeit bekannt werden, vertraulich und verwenden diese ausschließlich im für die Vertragsdurchführung erforderlichen Umfang.

8.2
Personenbezogene Daten werden ausschließlich im Rahmen der geltenden datenschutzrechtlichen Bestimmungen verarbeitet.

8.3
Soweit vh-crossmedia im Rahmen einer Leistung personenbezogene Daten im Auftrag des Auftraggebers verarbeitet und hierfür eine Vereinbarung zur Auftragsverarbeitung nach Art. 28 DSGVO erforderlich ist, wird eine entsprechende Vereinbarung gesondert geschlossen.

9. Laufende Verträge und Kündigung

9.1
Für laufende Betreuungs-, Wartungs- oder sonstige Dauerschuldverhältnisse gelten die im jeweiligen Angebot oder Vertrag vereinbarten Laufzeiten und Kündigungsfristen.

9.2
Ist keine besondere Laufzeit oder Kündigungsfrist vereinbart, kann ein laufendes Vertragsverhältnis von beiden Seiten mit einer Frist von vier Wochen zum Monatsende in Textform gekündigt werden.

9.3
Das Recht zur außerordentlichen Kündigung aus wichtigem Grund bleibt unberührt.

10. Schlussbestimmungen

10.1
Es gilt das Recht der Bundesrepublik Deutschland.

10.2
Soweit eine Gerichtsstandsvereinbarung gesetzlich zulässig ist, ist Gerichtsstand der Sitz von vh-crossmedia.

10.3
Sollte eine Bestimmung dieser AGB ganz oder teilweise unwirksam sein oder werden, bleiben die übrigen Bestimmungen davon unberührt. Anstelle der unwirksamen Bestimmung gelten die gesetzlichen Vorschriften.

Privacy policy

1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the "Information on the controller" section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions on the subject of data protection.

2. hosting

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data.

We use the following hoster:

Host Europe GmbH
Hansestrasse 111
51149 Cologne

3 General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The controller responsible for data processing on this website is

vh-crossmedia | Volker Heupel
Kirchstrasse 5
53518 Adenau

Telephone: 0 26 95 / 931 09 94
E-mail: v.heupel@vh-crossmedia.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obliged to disclose personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, analyse and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data. You can contact us at any time if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
  • If you have lodged an objection in accordance with Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

4. data collection on this website

Cookies

Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the cookies in question are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in the context of this data protection declaration and, if necessary, request your consent.

Consent with cookie notice & compliance

Our website uses the consent technology of Cookie Notice & Compliance for GDPR to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this in compliance with data protection regulations.

The provider of the tool is Hu-manity Rights Inc, 300 Carnegie Center, Suite 150, Princeton, NJ, New Jersey 08540, USA (hereinafter "Hu-manity Rights Inc."). When you enter our website, a connection is established to the servers of Hu-manity Rights Inc. in order to obtain your consent and other declarations regarding the use of cookies. Hu-manity Rights Inc. then stores a cookie in your browser in order to be able to assign the consents given or their revocation to you. The data collected in this way is stored until you ask us to delete it, delete the Hu-manity Rights Inc. cookie yourself or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

Cookie Notice & Compliance for GDPR is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - the server log files must be recorded for this purpose.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Enquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. plugins and tools

YouTube with extended data protection

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can store various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

After starting a YouTube video, further data processing operations may be triggered over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the standardised display of fonts. The Google fonts are installed locally. There is no connection to Google servers.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This site uses Font Awesome for the standardised display of fonts. Font Awesome is installed locally. There is no connection to Fonticons, Inc. servers.

Further information about Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc, Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter referred to as Wordfence).

Wordfence serves to protect our website from unwanted access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to the Wordfence servers so that Wordfence can compare its databases with the accesses made on our website and block them if necessary.

The use of Wordfence is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

6. eCommerce and payment providers

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

7. analysis tools and advertising

Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analysed. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymised before it is saved.

Matomo cookies remain on your end device until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

The information generated by the cookie about the use of this website is not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree with the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie is stored in your browser that prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit this website again.